Elevate Every Guest Experience

Deliver seamless, personalized experiences from discovery to checkout that drive positive reviews, repeat visits, and direct bookings. Transform one-time guests into loyal advocates.

96% Average Guest Rating
65% Repeat Guest Rate
Guest Experience Hero

Create Memorable Experiences at Every Touchpoint

Comprehensive tools that work together to delight guests from their first interaction through post-stay follow-up.

Visual Booking

Visual Booking Engine

Mobile-optimized booking interface with high-quality property images and interactive site maps. Guests see exactly what they're reserving with photo galleries, amenity details, and real-time availability—reducing questions and increasing conversion rates.

45% higher booking conversion
Flexible Payments

Flexible Payment Plans

Powered by StretchBill, guests can book now and pay over time with customizable installment plans. Capture longer-stay reservations and higher-value bookings while reducing no-shows—guests who invest incrementally are more committed to their stay.

30% increase in booking value
SMS Communication

SMS Communication

Automated text messaging for booking confirmations, pre-arrival reminders, check-in instructions, and post-stay follow-ups. Meet guests on their preferred channel with timely updates that reduce phone calls and improve satisfaction.

90% message open rate
Seamless Check-in

Seamless Digital Check-In

Eliminate front desk bottlenecks with contactless check-in. Guests complete registration, sign waivers, and receive site assignments digitally before arrival. Spend less time on paperwork and more time creating memorable experiences.

75% faster check-in process
Guest Portal

Personalized Guest Portal

Give guests 24/7 access to their reservations, payment history, and property information. They can modify bookings, add services, and access important details—all without calling your office. Empower guests with self-service convenience.

40% reduction in service calls
Guest Feedback

Automated Guest Feedback

Capture insights while experiences are fresh with post-stay surveys sent automatically. Identify areas for improvement, celebrate staff wins, and encourage satisfied guests to leave public reviews. Turn feedback into actionable improvements.

3x more guest reviews

Ready to Transform Your Guest Experience?

Join successful campground operators who've elevated guest satisfaction and increased repeat bookings with OpenCampground's comprehensive guest experience tools.

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